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Title
Text copied to clipboard!Freight Forwarding Agent
Description
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We are looking for a highly organized and detail-oriented Freight Forwarding Agent to manage the logistics and coordination of international and domestic cargo shipments. The ideal candidate will have a strong understanding of global shipping regulations, customs procedures, and transportation logistics. This role requires excellent communication skills, the ability to multitask, and a proactive approach to problem-solving.
As a Freight Forwarding Agent, you will be responsible for arranging the movement of goods on behalf of clients, ensuring that shipments are delivered on time, within budget, and in compliance with all applicable laws and regulations. You will work closely with carriers, customs brokers, warehouse operators, and clients to coordinate the entire shipping process from origin to destination.
Key duties include preparing shipping documentation, booking cargo space, tracking shipments, and resolving any issues that may arise during transit. You will also be expected to negotiate freight rates, maintain accurate records, and provide exceptional customer service to clients.
This position is ideal for someone who thrives in a fast-paced environment and has a passion for logistics and international trade. A background in supply chain management, transportation, or logistics is highly desirable. Familiarity with freight management software and electronic data interchange (EDI) systems is a plus.
If you are looking to join a dynamic team and play a critical role in the global supply chain, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Coordinate international and domestic freight shipments
- Prepare and process shipping documentation
- Communicate with carriers, customs brokers, and clients
- Track and monitor cargo movement and delivery status
- Ensure compliance with customs and international trade regulations
- Negotiate freight rates and manage transportation costs
- Resolve shipment issues and delays proactively
- Maintain accurate records and documentation
- Provide excellent customer service and support
- Collaborate with internal departments and external partners
Requirements
Text copied to clipboard!- Proven experience in freight forwarding or logistics
- Strong knowledge of international shipping and customs procedures
- Excellent organizational and multitasking skills
- Effective communication and negotiation abilities
- Proficiency in freight management software and EDI systems
- Attention to detail and problem-solving skills
- Ability to work under pressure and meet deadlines
- Familiarity with Incoterms and trade compliance
- Customer-focused mindset
- Bachelor’s degree in logistics, supply chain, or related field preferred
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in freight forwarding?
- Are you familiar with international shipping regulations and customs procedures?
- Can you describe a time you resolved a shipment issue?
- What freight management software have you used?
- How do you ensure timely delivery of cargo?
- What strategies do you use to negotiate freight rates?
- Are you comfortable working in a fast-paced environment?
- Do you have experience with EDI systems?
- How do you handle communication with multiple stakeholders?
- What is your approach to maintaining accurate shipping records?
